FAQ...

FAQ

Does the jewelry tarnish?

The quick answer is no! Our jewelry is crafted from gold-filled and sterling silver metals, which are non-tarnish. This means you can wear your jewelry in the ocean, shower, while working out, and more without worrying about tarnishing.

For the best care practices to ensure your jewelry remains in top condition, please read the care instructions available in the header.

Shipping FAQ...

When will be my package be shipped?

All orders will be shipped 3-4 business days after purchase is made. Thank you for you support, this one woman show appreciates you.

TRACK ORDER

You can track your order by clicking on the following link:

Return Policy/Warranty

Return Policy

At Intertidal Jewelry, your satisfaction is very important to us!

Non-Damaged Items:
Please note that we do not offer refunds for non-damaged items.

Damaged Items:
If you experience any issues with your jewelry within the first 30 days of purchase, we are here to help! Simply send an email to aifodor10@gmail.com with a picture of the item and a short description of the issue. Upon approval, you will receive a refund. You will only need to cover the shipping costs.

Incorrect Mailing Address

Intertidal Jewelry is not responsible for orders shipped to incorrect addresses provided by the customer. Unfortunately, we cannot offer refunds for these orders.

Lost Package:
We hope this never happens, but in the unlikely event that your package gets lost in transit, we want to help make it right. Since this is a situation beyond both of our control, we will offer you a 40% discount on a replacement order. Please contact us at aifodor10@gmail.com with your order details, and we'll assist you with the process.

International Customers

For our valued international customers, please note that you are responsible for any customs duties, taxes, or additional charges that may apply to your shipment. These fees are not included in the purchase price and must be paid by the recipient upon delivery.