FAQ's

Is the jewelry non-tarnish?

Our jewelry is made with 999 fine silver and 925 sterling silver metals, which are non-tarnish. This means you can wear your jewelry in the ocean, shower, while working out, and more without worrying about tarnishing.

For the best care practices, and to ensure your jewelry remains in top condition, simply clean your pieces with a silver polishing cloth to restore its shine.

Returns

We do not accept returns.

If you need a sizing adjustment, I’m always happy to help make it right! Just note that any resizing and associated shipping costs will be the responsibility of the customer. *Note that not all items can be resized. If you are curious about a specific product, ask before purchasing.

If you’re unsure about sizing before ordering, feel free to reach out — I’m here to help!

Email: intertidaljewelry@gmail.com

When will my package be shipped?

All orders will be shipped 1-5 business days after purchase is made. Thank you for you support, this one woman show appreciates you.

TRACK ORDER

You can track your order by clicking on the following link:

Incorrect Mailing Address

If you place the order with the wrong shipping info, email intertidaljewelry@gmail.com immediately with the correct info.

Intertidal Jewelry is not responsible for orders shipped to incorrect addresses provided by the customer. Unfortunately, we cannot offer refunds for these orders.

International Customers

For our valued international customers, please note that you are responsible for any customs duties, taxes, or additional charges that may apply to your shipment. These fees are not included in the purchase price and must be paid by the recipient upon delivery.

Is the jewelry handmade?

Each Intertidal piece is handmade, using shells carefully collected from the intertidal zones along the beaches of Baja California Sur or Northern California. My studio is in Southern California but sometimes I make jewelry on the beach where our home in Baja is or on local beaches in SoCal as well.

Cuff Sizing

Sizing: For the best fit, I suggest choosing a size no more than 0.5″ larger than your wrist circumference and no more than 1″-1.25" smaller than your wrist circumference.

I find my cuff to be most comfortable with a gap between .25"-.75" but each person has their own preference.

Quality Control

All pieces are handmade from start to finish in my home studio. Every piece is created to be as perfect as possible; however, when crafting by hand rather than by machine, slight variations and subtle marks can occur. This is especially true when working with organic, natural materials from the earth — like abalone — where each piece carries its own unique patterns, textures, and character. These subtle distinctions are part of what makes artisan work so special and uniquely yours.

Each item is photographed as accurately as possible, and any noticeable imperfections will always be noted in the description. To keep your piece looking its best, simply use a polishing cloth occasionally to remove natural buildup over time.